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Conflict Management Certification Training

Price range: $99 through $799

Our one-day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace, before they spiral out of control. This is how you become a highly successful leader. Learn to build conflict resolution techniques that work and manage complex team dynamics with sensitivity and firmness.

Unlock the ultimate soft skill: Emotional Aikido. this certification provides essential conflict resolution expertise.

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SKU: N/A Categories: Agile and Project Management, Trending courses Tags: Conflict Management, Conflict Resolution, Leadership Skills, Professional Development, Team Management, Workplace Conflict

Become a Skilled Leader with Conflict Management Certification Training

Managing conflict is a critical skill in today’s collaborative and high-pressure work environments. At Certification Guide Inc, we offer a practical and fully online Conflict Management Certification Training designed for professionals across the USA and Canada. Learn how to de-escalate tense situations, improve team communication, and foster a positive workplace culture.

This self-paced course is perfect for HR professionals, project managers, team leaders, and consultants. You’ll gain proven tools to handle conflicts confidently and turn disagreement into productive dialogue. Our training aligns with global HR standards and includes techniques backed by research and behavioral science.

What You’ll Learn

Root causes and types of workplace conflict
Effective conflict resolution models and styles
Communication and negotiation strategies
Real-life case studies and resolution templates
Role of emotional intelligence in conflict management

Who Should Take This Course?

HR professionals and team supervisors
Operations and project managers
Business coaches, consultants, and mediators
Anyone preparing for leadership or HR roles

Explore Related Programs

Take your career further by exploring our
Leadership Certification Programs and
Online Change Management Course.

Why Choose Certification Guide Inc?

100% online and flexible learning
Designed for working professionals in North America
Certificate of completion included

Want to learn more about global conflict management standards? Visit CIPD’s conflict resolution guide.

Start Your Conflict Management Certification Today

Join professionals across the USA and Canada who are strengthening their teams with our Conflict Management Certification Training.

Overview

Our one day workshop in Conflict Management and Communication Skills provides you with effective tools to manage stressful situations in the workplace and become a highly successful person and leader.

Learn to build conflict resolution techniques that work, and manage complex team dynamics with sensitivity and firmness. Conflicts are inevitable when people with different personalities and goals are put together to work in the same environment. Quite often, the clash that results leads to extreme anger and animosity, and this can have a very disruptive effect on the entire team. As a leader, you are often called upon to defuse the situation and resolve differences in a collaborative manner, before the situation spirals out of control.

What you will learn

Understand why conflicts arise
Identify common responses to conflicts in terms of behaviour, thoughts and attitude
Explore Aggressive, Passive and Assertive approaches and the consequence of each response
How to deal with difficult team members
Learn effective conflict resolution methods and best practices for managing conflicts
How to build trust and credibility with colleagues and team members
Learn to hold difficult conversations calmly and assertively

Here’s what you will get:

1-day interactive workshop led by experts in the field
Interactive session (questionnaires, open discussions and sharing) between trainer and learners
Think, pair and share for and between group facilitation
Mini lectures by trainer and role plays by learners to highlight the learning lessons
Demonstration by the trainer to break down conflicts and barriers at the workplace
Case studies highlighted and lessons learnt
Group activities and brainstorming sessions
Group project work including debrief sessions after each activity undertaken
Insights and reflections on what has been shared and learnt during the training workshop
Completion certificate will be provided
Downloadable e-book

Key Features

8-hour interactive and intensive workshop led by industry experts
Get the day-to-day tools to be a successful leader and person
Downloadable courseware
Course completion certification issued by Certification-Guide Inc.

Course Curriculum

The training workshop covers the following aspects:

The intention behind every conflict-The cause and effect of the conflict. How did it happen? What were the consequences?

Mindset Change – Why is it important for this change? Changes are needed for progression in life. Get rid of old habits that prevent you from moving ahead. In this millennial generation, cultural differences are inherent. The steps we need to take to fit into this cultural era and adapt to the working environment and varied styles of employees

How to apply the principles leading to conflict resolution and establish a harmonious working environment

The 5-step strategy in implementing the blueprint for Conflict Resolution

The areas that will be examined include:

Self-Awareness and Self-Management
Be aware of the working environment around us
Emotions
How to Manage Our Emotions Better
Conflicting Styles
Why are there conflicting styles and how to manage them and collaborate
Conflicting Roles
The similar roles in the organization that cause conflicts
Conflicting Resources
Allocation of resources that trigger conflicts and how to manage themHow to build and sustain relationships with your supervisors, colleagues and peers

3 areas to examine:

a. Breaking Barriers to Effective Communication in a Cross Cultural Diverse Environment

b. The Mastery of Building Rapport at the Workplace

c. Build Trust and Confidence amongst supervisors, colleagues and peers

FAQ's

Is there a money back guarantee for the training programs?

Yes, we offer 100% money back guarantee on our Conflict Management Training. CLICK HERE to know more about the money back guarantee.

What kind of course completion certificate is provided after the training?

On completion of training, you will receive 8 contact hours certificate. Certificate soft copy will be mailed to your registered email address within 48 hours of course completion.

Do you provide any group discounts for online training programs?

Yes we offer a special group discounts on demand for onsite, In-person classroom and live online training’s

When will I receive the course location and the workshop details?

Registration confirmation email and the courseware access will be shared immediately after the registration. Other details such as location, venue, timing’s. do’s and don’ts will shared 5 day prior for in-person classroom training and link to join the class, timing’s (time zone) details will be shared 24 our prior to the class.

How long the course materials access will be provided?

All registered participants will receive a link to download the courseware from Google Drive. Once downloaded, you will have lifetime single-user access to the CG course material.

How do I reschedule OR cancel my enrolment?

Absolutely yes, you need to drop an email to Support@certification-guide.com with your request, and depending upon when you raise a refund or rescheduling request, a fee will be applicable. To learn more, please read our refund policy.

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